Refund policy

We have a 7-day Exchange or return policy, which means you have 7 days after receiving your item to request an exchange or return. 

To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange or return, you can contact us at whatsapp +923326435138. 

If your exchange or return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any exchange or return question at whatsapp +923326435138 or  totebling3@gmail.com.

Exchange Process 

Please note that your exchange item will be sent once we receive the item you wish to exchange.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non- exchangeable or returnable item

We cannot accept exchanges or returns on sale items or gift cards.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at  whatsapp +923326435138 or totebling3@gmail.com.